Filing a Complaint
A complaint may be filed by a client, guardian, or family member of a client, a JamPsych member, or an individual with personal knowledge of unethical conduct by a JamPsych member.
Ethics complaints and their proceedings are confidential and are managed by the JamPsych ethics committee. The allegations, the names of the parties, and other information are made available only to ethics committee members participating in the ethics review proceedings.
Complaints against a JamPsych Member must be
Written (no verbal complaints will be reviewed by the committee)
Signed by the Complainant
Submitted to the JamPsych Ethics Committee by email to jampsychethics@gmail.com.
Before filing a complaint:
1. Verify that the psychologist/counsellor you wish to file the complaint against is a member of the Jamaican Psychological Society* (JamPsych).
2. You may contact our membership office at jampsychmembership@gmail.com to determine if the Psychologist/Counsellor is a member of the Society. Please be prepared to provide the psychologist’s name, parish of practice, and telephone number of their practice.
*The JamPsych is a voluntary membership organization. We do not have authority over Psychologists/Counsellors who are not members of JamPsych and therefore, we cannot process complaints against non-members.
3. If the clinician is not a member of JamPsych and is found to be in violation, you will be redirected to the Council of Professions Supplementary to Medicine (CPSM; the licensing body).
Download Documents
*Please be sure to sign each of the required releases at the end of the form. Your form will not be processed without your signature and it will be returned to you.
